Does your website serve the buyer in their journey?

The buyer's journey

Take a short ride with me reviewing the buyer’s journey with your business. How does your website compare with your competition?

The buyer’s journey can be described in 3 stages: awareness, consideration, decision. It’s a simple concept that you can use when determining the gaps that exist your website’s content and functionality.

Buyer's journey - awareness

Awareness

Your website should speak to the user, showing them that you understand the problem or need that they currently have and your product or service can successfully meet that need.

Buyer's journey - consideration

CONSIDERATION

The buyer has choices. Your website should provide clear information showing what you have to offer, how it’s different from their other options, and why they should choose you.

Buyer's journey - decision

DECIsion

Congratulations! The buyer wants to work with you. Whether that means making an online purchase, registering for a service, or reaching out to your sales team, make it easy! The simpler the solution, the more likely the buyer will complete the transaction.

Let us help you improve the buyer’s journey on your website. The result will be happy customers and increase your sales. And who doesn’t want that?